How much does residential cleaning service cost?

Prices can vary based on factors like the size of the home, frequency of cleaning, and additional services requested. Typically you can expect to pay between $50-55 per hour. We offer free estimates.

Are cleaning supplies provided by the service, or do I need to provide them?

We provide our own eco-friendly cleaning supplies.

Do I need to be at home during the cleaning?

You do not need to be home during the cleaning. Many homeowners provide a spare key or access code for our cleaning crew.

Are the cleaning products used safe for pets and children?

Yes, we only use non-toxic products.

How long does a typical cleaning session take?

The duration varies based on the size of the home and the scope of the cleaning.

What if I'm not satisfied with the cleaning?

We have a satisfaction guarantee policy. Please reach out if you are not happy with our services.

Do I need to do anything before the cleaning crew arrives?

It's helpful to tidy up personal items and clear surfaces to allow for more thorough cleaning. However, we can work around items if you are unable to do so.

Is there a cancellation policy?

We require 48 hours notice in the event of a cancellation.

Are the cleaners insured and bonded?

Yes, our team members are insured and bonded.

How do I schedule and pay for the cleaning services?

Please contact us on our website or e-mail cowichanvalleyhousekeeping@gmail.com to schedule your services.